Last updated: September 30, 2026

Welcome to mamalovia™.

These Terms of Service govern your use of our website, products, and services. By visiting our website, placing an order, or otherwise using our services, you agree to these Terms.

Please read them carefully before using our website.

1. Overview

This website is operated by mamalovia™.

Throughout the site, the terms “we,” “us,” and “our” refer to mamalovia™.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on the website.

If you do not agree with these Terms, you should not use our website or services.

2. Eligibility

By using this website, you confirm that you are:

• At least the age of majority in your jurisdiction, or
• Using the website with the permission of a parent or legal guardian

You may not use our products or services for any unlawful or unauthorized purpose.

3. Online Store Terms

You agree not to:

• Use our website for illegal activity
• Attempt to interfere with the operation or security of our website
• Introduce viruses, malware, or harmful code
• Copy, reproduce, or exploit our website content without authorization
• Use false or misleading information when placing an order

We reserve the right to refuse service to anyone where reasonably necessary.

4. Product Information

We aim to provide accurate product descriptions, images, specifications, and information.

However:

• Product colors may appear differently depending on your screen or device
• Packaging may change from time to time
• Minor product details may vary between production batches
• Product dimensions may have small manufacturing tolerances

We reserve the right to update product information without prior notice.

5. Product Use and Safety

mamalovia™ products are intended to provide general everyday support and convenience.

Customers are responsible for:

• Following all setup and usage instructions
• Ensuring the product is installed correctly before use
• Checking that all components are secure
• Using the product only for its intended purpose
• Ensuring the product is appropriate for the user's circumstances

Our products are not a substitute for professional medical advice, diagnosis, treatment, supervision, or prescribed medical equipment.

If you have concerns about whether a product is appropriate for your health, mobility, or physical condition, consult a qualified healthcare professional before use.

6. Prices

All prices displayed on our website are subject to change without notice.

Prices may vary depending on:

• Currency
• Country
• Promotions
• Discounts
• Taxes
• Shipping destination

The price shown at checkout at the time your order is placed will generally be the applicable purchase price.

7. Promotions and Discount Codes

Promotions, discounts, and coupon codes may be subject to:

• Expiration dates
• Minimum purchase requirements
• Product restrictions
• Geographic restrictions
• One-time-use limits

Unless stated otherwise, discount codes cannot be combined.

We reserve the right to cancel or modify promotions where necessary, including in cases of technical error, misuse, or fraud.

8. Orders

After placing an order, you should receive an order confirmation.

An order confirmation does not necessarily mean your order has been accepted or shipped.

We reserve the right to cancel or refuse an order for reasons including:

• Suspected fraud
• Pricing or technical errors
• Product unavailability
• Incorrect customer information
• Unusual purchasing activity
• Payment authorization failure

If we cancel an order after payment has been received, the applicable amount will be refunded.

9. Order Information

You are responsible for providing accurate:

• Name
• Shipping address
• Billing information
• Email address
• Phone number

Please contact us as soon as possible if you notice an error.

We cannot guarantee that shipping details can be changed after an order has entered processing or has been dispatched.

10. Payments

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We are not responsible for delays or payment failures caused by banks, card issuers, payment providers, or other third parties.

11. Shipping and Delivery

Shipping times displayed on our website are estimates unless explicitly stated otherwise.

Delivery may be affected by circumstances outside our control, including:

• Carrier delays
• Customs processing
• Weather
• Holidays
• High order volume
• Incorrect delivery information
• Local delivery disruptions

Once an order has been transferred to the carrier, tracking information may be provided where available.

Please refer to our Shipping Policy for additional information.

12. Customs, Duties, and Taxes

Depending on your location, your order may be subject to:

• Import taxes
• Customs duties
• VAT
• Local handling charges

Where these charges are not collected at checkout, they may be the responsibility of the customer.

Applicable rules vary by country.

13. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Eligible customers may request a return within the applicable return period, subject to the conditions stated in that policy.

Please contact us before sending a product back.

14. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, contact us with:

• Your order number
• A description of the issue
• Clear photos or video where appropriate

We will review the issue and determine the appropriate solution, which may include replacement, refund, or another remedy.

15. Intellectual Property

All website content belonging to mamalovia™, including:

• Brand names
• Logos
• Product photography
• Graphics
• Designs
• Product descriptions
• Website text
• Videos
• Marketing materials

may be protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, or commercially exploit our content without prior written permission.

16. Third-Party Services

Our website may rely on third-party services including:

• Payment processors
• Ecommerce platforms
• Shipping providers
• Analytics providers
• Advertising platforms
• Customer service providers

We are not responsible for the independent actions, availability, content, or policies of third-party services.

Your use of those services may also be subject to their own terms.

17. Third-Party Links

Our website may contain links to external websites.

We do not control those websites and are not responsible for:

• Their content
• Their security
• Their privacy practices
• Their products or services

Accessing third-party websites is at your own discretion.

18. User Reviews and Content

If you submit reviews, photographs, testimonials, comments, or other content to us, you confirm that:

• You have the right to submit the content
• The content does not violate another person's rights
• The content is not unlawful, deceptive, abusive, or malicious

Where permitted by law, you grant us permission to use submitted content for reasonable business and marketing purposes.

We reserve the right to remove content that violates these Terms.

19. Errors and Inaccuracies

Occasionally, our website may contain:

• Typographical errors
• Incorrect pricing
• Incorrect descriptions
• Availability errors
• Promotional errors

We reserve the right to correct errors and update information at any time.

If an error materially affects an order you have already placed, we may contact you or cancel and refund the affected order where appropriate.

20. Prohibited Uses

You may not use our website:

• For unlawful purposes
• To violate applicable laws
• To infringe intellectual property rights
• To submit misleading or fraudulent information
• To transmit malicious software
• To collect personal information from others without authorization
• To interfere with website security
• To attempt unauthorized access to our systems

We may suspend access where these Terms are violated.

21. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted
• The website will always be error-free
• Every product will be appropriate for every person or situation
• Delivery estimates will always be achieved

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, mamalovia™ will not be liable for indirect, incidental, special, or consequential losses arising from use of our website, products, or services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Customers are responsible for using products according to their instructions and intended purpose.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold mamalovia™ harmless from claims, losses, liabilities, or expenses arising from:

• Your misuse of our website
• Your violation of these Terms
• Your violation of applicable law
• Your infringement of another person's rights

24. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect.

25. No Waiver

If we do not immediately enforce any provision of these Terms, this does not mean we waive our right to enforce it later.

26. Changes to These Terms

We may update these Terms of Service from time to time.

Changes may be made to reflect:

• Changes to our services
• Legal requirements
• Business practices
• Website functionality

The updated version will be published on this page with a revised Last Updated date.

Continued use of our website after changes are published constitutes acceptance of the updated Terms where permitted by law.

27. Governing Law

These Terms are governed by applicable laws based on the legal entity operating mamalovia™ and the rights available to customers in their jurisdiction.

Nothing in these Terms is intended to remove mandatory consumer protections available under applicable law.

28. Contact Information

Questions about these Terms of Service can be sent to:

mamalovia™ Customer Support
Email: support@mamalovia.com
Business Name: Dualtech LLC
Business Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA