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Privacy Policy

Last updated: September 30, 2026

At mamalovia™, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, contact us, or otherwise interact with mamalovia™.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you place an order, contact us, subscribe to our emails, or interact with our store, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order information
  • Customer support communications
  • Payment and transaction information

Payment card details are generally processed securely by our payment providers and are not stored directly by us.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Time spent on our website
  • Shopping and browsing activity
  • Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments and refunds
  • Send order confirmations and shipping updates
  • Provide customer service
  • Respond to questions or requests
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send marketing communications where permitted
  • Measure advertising and website performance
  • Comply with legal and regulatory obligations

3. Payments

Payments are processed through third-party payment providers.

Depending on the payment method you choose, these providers may collect and process information necessary to complete your transaction.

Their handling of your information is governed by their own privacy policies and security practices.

We do not generally have access to your complete payment card number.

4. Order Fulfillment and Shipping

To process and deliver your order, we may share necessary information with trusted service providers such as:

  • Warehouses
  • Fulfillment partners
  • Shipping carriers
  • Logistics providers
  • Payment processors

Only information reasonably necessary to complete your order is shared.

5. Cookies and Similar Technologies

mamalovia™ may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may help us:

  • Remember items in your shopping cart
  • Save website preferences
  • Understand website traffic
  • Analyze customer behavior
  • Measure advertising performance
  • Provide more relevant advertising
  • Prevent fraudulent activity

You may be able to manage cookies through your browser settings or through any cookie-consent controls available on our website.

Disabling certain cookies may affect some website functionality.

6. Advertising and Analytics

We may work with advertising and analytics providers to understand how customers interact with our website and advertisements.

These services may include platforms such as:

  • Meta
  • Google
  • TikTok
  • Other advertising or analytics providers

These providers may use cookies, pixels, device identifiers, or similar technologies to measure advertising performance and, where legally permitted, provide personalized advertising.

7. Email and SMS Marketing

If you choose to subscribe to marketing communications, we may send you:

  • Special offers
  • Product announcements
  • Discounts
  • Promotional messages
  • Store updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

If SMS marketing is offered, you may opt out according to the instructions included in the messages.

Transactional messages related to your orders may still be sent even if you unsubscribe from marketing.

8. How We Share Personal Information

We do not sell your personal information in the traditional sense of exchanging it directly for money.

We may share information with service providers that help operate our business, including:

  • Ecommerce platform providers
  • Payment processors
  • Shipping and fulfillment companies
  • Email service providers
  • Customer service systems
  • Analytics providers
  • Advertising platforms
  • Fraud prevention providers
  • IT and hosting providers
  • Professional advisers

We may also disclose information where required by law or where necessary to protect our rights, customers, business, or others.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders
  • Maintain business and accounting records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We encourage customers to use secure devices and protect their account credentials where applicable.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information
  • Opt out of certain marketing communications

To exercise any applicable privacy rights, please contact us using the information listed below.

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances, these may include rights to request:

  • Information about personal data collected
  • Access to personal information
  • Correction
  • Deletion
  • Information regarding certain disclosures
  • Opt-out from certain forms of sharing or targeted advertising where applicable

We will not discriminate against you for exercising applicable privacy rights.

13. European Economic Area, United Kingdom and Similar Jurisdictions

Where applicable data protection laws apply, we may process personal information based on one or more lawful grounds, including:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent

Customers in applicable jurisdictions may have rights to access, correct, delete, restrict, object to, or request portability of their personal information.

You may also have the right to lodge a complaint with your local data protection authority.

14. Children's Privacy

mamalovia™ is not intended for children under the age required to provide valid consent under applicable law.

We do not knowingly collect personal information directly from children without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

15. International Data Transfers

Our service providers may operate in different countries.

As a result, your personal information may be processed or stored outside your country of residence.

Where required, we take reasonable steps to ensure appropriate protections are in place for international transfers of personal information.

16. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business practices
  • Our services
  • Technology
  • Legal requirements

The updated version will be posted on this page with a revised Last Updated date.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

mamalovia™ Customer Support
Email: support@mamalovia.com
Business Name: Dualtech LLC
Business Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA